*Professional sales team for quick response online and inquiries feedbacks.
*Outstanding product design team for developing and customizing new products.
* Marketing department for reasonable pricing and promotion events.
* Excellent production line for high quality products and punctual delivery time.
* Quality control department for testing new products and every item before sending out.
1. Payment Term:
We accept T/T, Western Union and Paypal
2. Delivery times:
Hot products or sample order will be sent in 5-7 days after 100% payment normally. New products need to be confirmed by discussing. Bulk Purchasing order will be send in 15-20days. If there is any delay we will notify you by e-mail and advise a likely date of despatch. The time taken between leaving our factory and arriving at your location will depend on the choice you make on delivery options.
***Except for force majeure circumstances***
Warranty and after-services
We hope this never happens to you, and this is why we use high quality material and test many times before sending out the goods carefully. As we sell a wide variety of products the warranties and conditions differ from product to product, we will try to make sure that you know what is for you purchased.
If you sign for the goods and found some quality issues, please contact us, We require as much information as you can supply (including pictures or videos if possible) to give us. We promise to work hard on your behalf to ensure a replacement can be sent to you ASAP.
Please note – However, we have the greatest confidence in all the products we produce, no one can warranty a product used in competition conditions, and we always recommend carrying a spare in that case!
4. Return Process
We hope that every item you buy from us is exactly what you expected and you never have to worry about returns. But, since it is not a perfect world you may have to consider sending something back and here is our policy in that event.
In all instances Returned Goods must be in their original undamaged packaging, unused,clean and in original condition or a re-packaging surcharge will be charged before finalising your purchase check to make sure that the product is what you want – for the majority of items there will be a picture and a description.
If you are at all unsure please feel free to call us or e-mail us to check to avoid any disappointment. Remember we will in good faith, despatch what you ask us to and the confirmation e-mail you receive and the paperwork we will enclose will all confirm exactly what that was.When receiving your order please be sure to carefully unpack & check contents of your delivery ASAP, and make sure you don’t damage the packaging in the process. Ensure you have received what you expected, the earlier you find an error the quicker we can rectify it for you. Don’t wait until the weekend when you are planning to leave on a trip to find the item is the wrong item,colour, or the hardwares.
5.Hope we can have the chance to provide the best service for you.